Furniture manufacturer fires its 2,700 workers by texts and emails while they were ASLEEP

A Mississippi-based company that had become one of the largest furniture businesses in the country laid off nearly its entire workforce via email and text two days before Thanksgiving.

Approximately 2,700 workers, most of whom live in northeast Mississippi, with others in North Carolina and California, lost their jobs in the early hours of Tuesday. The digital announcement was made overnight, while many were sleeping. 

Shortly after the heartbreaking announcement, one driver who was out on a delivery was arrested by cops in Mississippi and accused of attempting to remove furniture from his truck. He hasn’t been identified, and no further details have been shared.  

United Furniture Industries sent a memo via email and text to workers late Monday night informing them not to report to their shifts Tuesday. The layoffs come as economic experts predict a recession to hit in 2023. 

The memo said the layoffs were made at the ‘At the instruction of the board of directors … we regret to inform you that due to unforeseen business circumstances, the company has been forced to make the difficult decision to terminate the employment of all its employees, effective immediately, on Nov. 21.’

The memo did not offer any specific details about what led to the layoffs, merely referring to it as a ‘difficult and unexpected situation.’ Furniture Today, a trade publication, reported that United fired its chief executive, replacing him with current CEO Todd Evans.

The memo did not offer any specific details about what led to the layoffs, merely referring to it as a ‘difficult and unexpected situation.’ Furniture Today, a trade publication, reported that United fired its chief executive, replacing him with current CEO Todd Evans (pictured)

The company’s chief financial officer and executive vice president of sales in June were also let go. Evans was the former president of Standard Furniture, an Alabama-based company.

A second email informed workers their ‘layoff from the company is expected to be permanent and all benefits will be terminated immediately without provision of COBRA,’ referring to the federal law that gives people who lose their jobs an option to keep their employer-sponsored health insurance coverage under some circumstances.

Some employees were sound asleep when the emails hit their inboxes. Others never saw the emails before heading to work. 

Company drivers who were out making deliveries were told to return to a United Furniture location immediately to turn in their trucks, most were told that they would be paid through the end of the week.

Approximately 2,700 workers, most of whom live in northeast Mississippi, with others in North Carolina and California, lost their jobs Monday

The Daily Press reports that a United Furniture Industries driver was arrested in Monroe County, Mississippi, for allegedly attempting to remove furniture from his truck. 

Audrey Garth, 37, is facing charges of grand larceny. Authorities say that they recovered furniture from a nearby parking lot in relation to the arrest. 

At least one former employee, Toria Neal, has filed a lawsuit against her former employer saying that abrupt firing violated federal law as workers were not given the required 60 days’ notice before the company ceased operations. 

Neal had worked to UFI for more than eight years. She is accusing her former employers of being in violation of the Worker Adjustment and Retraining Notification Act. 

An attorney representing Neal, Jack Simpson, told Freight Waves: ‘Under the WARN Act, the employees of United Furniture were entitled to either a 60-day notice or 60 days of severance pay — neither of those were provided.’

Simpson added: ‘If appointed class counsel, we look forward to vigorously investigating the actions of United Furniture and seeking as much compensation the terminated employees are legally entitled to.’

United had become one of the largest furniture businesses in the country. The Northwest Mississippi Daily Journal reports that its competitor Ashley Furniture has now begun recruiting former United employees

United Furniture Industries workers. Some employees were sound asleep when the emails hit their inboxes. Others never saw the emails before heading to work

While another former employee told Freight Waves: ‘We would go over to our friends’ houses and say, “Hey, that chair or that piece of furniture was made at our plant.” We really took pride in our work — and this is how we are treated.’ 

In a separate interview, a former employee of the company’s California operation, told VVNG: ‘I don’t think any of us are prepared for this, especially right before the holidays. It will definitely affect my family and my immediate plans, and I don’t know who to turn to or what to do now.’ 

The Northwest Mississippi Daily Journal reports that Ashley Furniture has begun recruiting former United employees. 

Lee County Administrator Bill Benson told the newspaper that the local community was caught off guard by the layoffs. Benson said: ‘I know the board is ready to do anything it can to assist in the efforts of placing these folks.’ 

While in neighboring Monroe County, the Chamber of Commerce Executive Director Chelsea Baulch said: ‘We’re heartbroken and in prayers for all of those affected. We’re working and partnering with our economic development friends at CDF, Three Rivers, the WIN Job Center and Accelerate MS to help deploy as many resources and available information on jobs and the rapid response.’

The company’s communications team did not immediately respond to a request for comment.

Furniture companies that saw record sales during the pandemic have suffered since the return to normalcy. United laid off 490 employees in July before firing its top executives, followed by a majority of its workforce

Experts speculated that the company’s demise could be tied to issues such as inflation, the ongoing situation in Ukraine and high gas prices, according to the Daily Press. 

A former United consultant in the company’s North Carolina operation, Robert Cottam, told Greensboro.com: ‘Many furniture manufacturers were having gangbuster sales in 2021 with the pandemic. But, when those inflationary factors hit hard, it really put a squeeze on the discretionary spending of those who purchase promotional furniture.’ 

United Furniture Industries, based in Okolona, Miss., makes furniture under its brand and the Lane Home Furnishings brand, which it acquired in 2017 from Heritage Home Group LLC for an undisclosed sum. Lane was founded in 1912 in Virginia and merged with Tupelo-based Action Industries in 1972.

In addition to eight plants in Mississippi, United also had six plants in North Carolina and one in California. Layoffs took place at the North Carolina and California locations as well.

In July, the company laid off 490 employees.