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Hundreds of metro passengers are stuck sitting in pitch black with no aircon and the doors locked after the ‘robot’ train line shut down

  • Hundreds of metro passengers left stranded in pitch black after train shut down
  • Commuters complained they had been waiting for more than an hour at Norwest
  • Were you on the metro? Contact aidan.wondracz@mailonline.com 

Hundreds of metro passengers have been left sitting in pitch black with no air conditioning after their train – run on an automated system and with no driver – shut down.

Commuters were left stranded for more than an hour approaching Norwest Station, in Sydney’s northwest, on Monday morning.

The lights in the carriages were turned off forcing passengers to sit in complete darkness and causing some to have panic attacks. 

Hundreds of metro passengers have been left sitting in pitch black with no air conditioner after their train shut down

Hundreds of metro passengers have been left sitting in pitch black with no air conditioner after their train shut down

The air conditioner was also turned off on a warm day, with Sydney’s temperature forecast to reach 30C.

‘Our metro has no power and no airflow, you have some people getting real anxious and struggling to breathe, time to call 000 maybe?,’ one passenger wrote.

‘Locked in the @Sydneymetro for the last 50 minutes and now they’ve turned off the lights. Great job,’ a second wrote on Twitter. 

Another person added: ‘We’ve been stuck in the train at Norwest for more than an hour. Lights off and no aircon. 

‘Could we please have a clear message about when we might get out?’

Sydney Metro announced on its Twitter page that commuters should expect delays.

‘The Metro is currently experiencing increased wait times this morning,’ it wrote.

‘Please listen to station announcements and message display boards for the latest information. We apologise for any inconvenience.’

The announcement has sparked backlash from frustrated passengers.

‘Closed all weekend for maintenance- and this happens first thing Monday!’ one wrote.

‘An ETA would be good. We can determine if we want to wait or find other transport. Is this a 15min delay a 30 or longer?’ a second wrote.

Sydney Metro announced on its Twitter page that commuters should expect delays

Sydney Metro announced on its Twitter page that commuters should expect delays 

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