Paramedics took more than 30 MINUTES to reach a dying baby – 23 minutes longer than expected in a category one emergency – when she collapsed hours after leaving hospital
- The desperate family spent more than eight minutes trying to reach 999
- The child’s grandmother has allegedly received no contact from the NHS since
- South Central Ambulance Service insisted they have launched an investigation
Paramedics took more than half an hour to reach a dying baby – 23 minutes longer than expected for a category one emergency.
The desperate family spent more than eight minutes on a 999 call as their new born collapsed just hours after leaving hospital.
Wyllow-Raine Swinburn’s mum Amelia Pill, 29, believes if emergency services had arrived sooner they could have saved her daughter.
The child’s grandmother, Anna-Marie Fisher, 51, has allegedly received no contact from the NHS since the tragedy.
Meanwhile South Central Ambulance Service insisted they have contacted her local MP and launched an investigation.
Wyllow-Raine Swinburn’s mum Amelia Pill, 29, was left horrified knowing that if emergency services arrived sooner they could have saved her daughter (File picture: ambulance)
Ms Fisher told the Times: ‘I’m angry and I want answers. I am not going to go away. I don’t blame the paramedics. This is a system failure. The blame lies with the government.’
Thousands of people have been hit by long ambulance waits and overcrowded A&E departments.
NHS waiting lists have spiraled to record highs amid stark warnings that the ‘horrifying’ situation will only get worse this winter.
Official stats show 6.8million patients in England were in the queue for routine hospital treatment in July — the equivalent of one in eight people. The backlog includes nearly 380,000 who have faced year-long delays, often while in serious pain.
The news comes after NHS services drew up plans to downgrade certain 999 calls to cope with rising demand.
Over the summer West Midlands residents had to wait for an average of just three seconds for a response while those in the South West are typically waiting one minute 20 seconds.
But one in every 100 callers in Yorkshire was made to wait nine minutes 28 seconds to speak to somebody in April, according to the latest NHS England data.
Meanwhile South Central Ambulance Service insisted they have contacted her local MP and launched an investigation (Stock image: ambulance)
South Central and South Western ambulance trusts also made one in 100 people wait more than seven minutes that month. An ambulance is supposed to arrive at the most urgent life-threatening emergencies within seven minutes.
The average response time for the most serious calls has soared to more than nine minutes, according to new data.
Wyllow-Raine was born on September 27 in Oxford and was discharged two days later.
Her mother found her unresponsive the next day and immediately started CPR on her and told a family member to call 999.
Ms Fisher said it ‘took a while’ for someone to answer the phone, but when they did answer a member of staff said paramedics were on their way.
Her daughter Amelia was hysterical and started shouting ‘why isn’t anyone coming’.
Paramedics turned up half an hour later and gave the child a shot of adrenaline but she did not recover.
She added: ‘Where was the help? There was no major incident going on in Oxfordshire at four o’clock on that Friday morning.
‘We live two minutes away from Didcot ambulance station and there is an air ambulance station 10 minutes down the road,’ Fisher said. ‘This should never happen, not to a baby, not to an adult.’
A spokeswoman for South Central Ambulance Service said it received the 999 call at 4.38am but due to ‘extreme pressure’ it took eight minutes to be answered. He said the first crew was dispatched eight minutes after the initial call from 24 miles away. A second and third response were dispatched in what the service said was ‘extremely challenging conditions’ with high demand and poor weather including fog.
She added: ‘Our teams do their very best . . . but sadly there are some occasions when despite their best efforts we are unable to reach those patients as quickly as we would like. We are extremely sorry this occurred in this instance. We started an immediate investigation which is progressing.’